Refund Policy

At Reaper Club, we strive to provide our customers with the best shopping experience possible. We understand that sometimes, a product may not meet your expectations or fit your needs. That's why we have implemented a comprehensive return policy to ensure your satisfaction.

30-Day Return Window

We offer a generous 30-day return window for all eligible products. This means that you have 30 days from the date of purchase to initiate a return. We believe that this timeframe allows you sufficient time to evaluate your purchase and decide if it's the right fit for you.

Unworn and in Original Condition

In order to qualify for a return, the product must be unworn and in its original condition. We understand that trying on a garment is necessary to assess its fit, but we kindly ask that you refrain from wearing the item extensively or removing any tags. This ensures that the product remains in a resalable condition for other customers.

How to Initiate a Return

If you wish to return an item, please follow these simple steps:

  1. Contact our customer support team within the 30-day return window to notify us of your intention to return the product.
  2. Our team will provide you with a return authorization number and detailed instructions on how to proceed.
  3. Package the item securely, including all original packaging and tags.
  4. Ship the item back to us using a trackable shipping method.
  5. Once we receive the returned item and verify its condition, we will process your refund.

Refund Process

Upon receiving your returned item, our team will carefully inspect it to ensure it meets our return policy criteria. If the item is deemed eligible for a refund, we will process it within a reasonable timeframe. Please note that the refund will be issued to the original payment method used during the purchase.

Non-Refundable Items

While we strive to accommodate all returns, there are certain items that are non-refundable. These include:

  • Items that have been worn, washed, or altered.
  • Items without their original packaging or tags.
  • Items purchased during a promotional sale or clearance event.

Customer Satisfaction Guaranteed

At Reaper Club, your satisfaction is our top priority. We want you to feel confident in your purchase and enjoy our dark apparel. If you have any questions or concerns about our return policy, please don't hesitate to contact our friendly customer support team. We are here to assist you and ensure your shopping experience with us is nothing short of exceptional.